What is Vinyl, HTV, and Sublimation?

• Vinyl: Car Decals, Stickers that can be put on anything. 

• HTV: This is a heat transfer vinyl placed on shirts, Plain designs are best.

• Sublimation: Designs are sublimated images and are heat pressed into the fibers of the shirt so will not wash out or peel up. Full-color designs. Great for photos, full color, and customs.

 

What is in my box?

This is not just a Custom everyday box. Your box will have monogrammed goods & more of our amazing stash, hand picked just for YOU! We love seersucker, gingham, plaid, jewelry, decals, hats, drinkware, monogrammed jewelry, bracelets, totes, tees, the beach, pineapples, stripes, America, Camo, and much more. We believe quality matters! The color pallets for our monthly boxes are based on the season and the colors you pick.  

All boxes contain at least 2 items each month.

• Small boxes: include at least 2+ items.

• Medium boxes: include at least 3+ items

• Large boxes: include at least 4+ items with greater values and often receive more monogrammed/personalized items.

• XL boxes: include at least 5+ items with greater values and often receive more monogrammed/personalized items.

 

Our boxes are packaged in white boxes &  bubble mailers.

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 T-shirt subscriptions:

• include 1 t-shirt per month.

• Our t-shirts are valued up to $44.

• Some are monogrammed or with our stock artwork.

• T-shirts may be sleeveless, short sleeve, or long sleeve- based on the season.

T-shirt subscriptions may be purchased separately or as an add on to any box. If purchased separately, t-shirts arrive in a bubble mailer.

 

What is my box worth?

These great prices won't last long! Order today to lock in your deal! Once you order your first box, your deal is locked in! You may cancel at any time after 3 months.

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• T-Shirt Subscription 

• Small Box 

• Medium Box  

• Large Box

• XL Box 

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More about our boxes & their values:  

• Reveals: We post reveals for at least 1 item each month on Facebook and Instagram.  Other items included in our boxes will be featured in our pictures but may not be described specifically as we do LOVE SURPRISES!!!  If you love what you see in our Box advertisement photos you will love any of our boxes.  So check out our pictures before ordering!  While we LOVE to post reveals we cannot guarantee an item in the reveal will be in your box.  While we order plenty of extras for new customers we may run out of your size.  No worries!  We always have a fabulous alternate item planned as well!!!

• Can I change my Box?  Yes, but We plan our boxes each month according to what that box size received in previous months while also considering items we plan to coordinate for them in the future.  So, switching box sizes can cause you to miss out on products that you never received and occasionally receive the same items twice.  Because we feature several patterns and colors in many of our items, these duplicates may vary from previous items you received.  However, we still do not recommend switching back and forth as we cannot guarantee no duplicate items when changing boxes.  Customers upgrading to a larger box are less likely to receive duplicate items as MOST items are first debuted in our larger boxes.  So, if you upgrade from a small box to a large box you are less likely to receive duplicates than if you were switch from large to small.  Also, many of our items are seasonal.  So, if you do plan to switch box sizes this can be most beneficial between seasons.  Duplicate items are less likely to occur if you switch boxes in September or March.  We begin sending Fall and Winter items in September and then in March we move back toward Spring and Summer items.  

Account Login/Making Profile Changes (sizing preferences, monogram, etc.)

• Email all changes to BusyCraftyBrokeMamma@Gmail.com

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Sizing Info

• Unisex T-Shirt Size: They are the absolute best quality. These are unisex sizes. No returns or exchanges are accepted on mystery box items. Please be sure to enter the correct size on your form. We want to make your box PERFECT FOR YOU so it is important to fill out form the best you can! Please wash with like colors & hang dry.

• T-Shirt Size:

• Women’s Top Size: Please include your women’s top size here. tems vary. Women’s tops might include vests, swimsuit coverups, etc. Any relative correspondence will be made via email. Make sure we have your current email on file.

• Bottoms Size: Any bottoms we include will have an elastic waste. Ex. Leggings, track shorts, loungewear, etc.

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Billing Info

• Your credit card will be charged on the first of each month and your box will be shipped by the 31st.

• Your credit card will be charged for the current month when you sign up for the first box and will not be charged again until the 1st of the following month. Our boxes ship out in batches throughout the month. Current subscriptions and new subscriptions received by the 1st begin ship between the 5th and 31st of each month.

• All items are custom made to order. Many items are special ordered.

• Late payments prevent current orders from shipping in a timely manner.

• All dates are approximate. Shipping times vary each month.

• All current orders ship by or before the 31st of each month.

• Once order has been packaged and scheduled for pickup, tracking is emailed to email address on file. 

• Taxes, service charges, & shipping fees are applied to your plan when applicable. Please see taxes & Service charges. Any applicable taxes and shipping charges for your first box will be charged within 48 hours of your first payment. All future charges will be included in the total cost of your box payment charged on the 1st of each month.

 

Shipping Info

       Cutoff Date:

• You will receive a box for the current month and the following month if you order by current month’s cutoff date. These dates are tentative and subject to change. All orders received by 1st of every month will ship by no later then the 30th. All orders received later in the month are subject to later ship times.  Our boxes ship out in batches between the 10th and 31st.  We occasionally begin shipping a few days earlier.

• Your credit card will be charged on the 1st of each month and your Box will be shipped by the 31st or sooner.

 

Cancellation Terms

• After 3 months you may cancel your subscription at any time. Your box will ship by the 31st of every month until you submit a cancellation request. We know you will love your box! But sometimes things happen and you may need to cancel. No problem. You are receiving this great deal for all these goodies with your 3-month agreement. After 3 months you may cancel at any time. Please give 28 days notice to cancel your box. You must notify us by the 3rd of the month before canceling. For example, you may cancel your subscription for September by August 3rd. This is 28 days before the 1st of September when September's payment would normally be processed. Submit a cancellation request here

 

Contact  Us

• Contact us at: BusyCraftyBrokeMamma@gmail.com

• All emails are returned within 1-2 business days.

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Box Return Policy

• *due to the custom nature of monogrammed/custom items, these items cannot be returned, refunded, or exchanged. Returns are not accepted on mystery box items. We LOVE to make items that you will love and take each and every item into account. We use only the best quality products. We offer monogram box member discounts up to 40% or more on these products and custom make them with your initials. You are receiving this discount each month. Please make sure to read all terms so that you have a complete understanding of what we promise and what you will receive.

• This section is also the "terms" check box when you check out. If you feel that any info is missing or not properly described in this section PLEASE email us at BusyCraftyBrokeMamma@Gmail.com! We LOVE customer feedback and are always looking for ways to improve.

 

Postal Errors:

• All postal errors must be reported to your local post office.

• We are not responsible for any lost, damaged, or errors of any kind after the package leaves our office.